Shipping & Returns
UK - £5 (FREE for orders £150 and over)
EUROPE - £10 (FREE for orders £150 and over)
USA & CANADA - £15 (FREE for orders £150 and over)
REST OF WORLD - £20 (FREE for orders £200 and over)
TAXES & DUTIES
Please note that you are likely to be liable for local import taxes & duties when receiving goods outside of the UK. We will endeavour to ship to the EU in such a way as to make the payment of local import taxes and duties unnecessary by providing the relevant paperwork to accompany the shipment but cannot guarantee that your local customs officials will allow duty free delivery.
RETURNS & REFUND
We offer an exchange or full refund* on all orders returned back to us within 14 days of receipt. Returns after this date will only be accepted at our discretion.
All items that are returned or exchanged must be unworn and in their original condition, including any packaging and swing tags. If any item is damaged, soiled or altered this may not be accepted and may be sent back to you.
*Please Note: Refunds exclude all shipping costs.
HOW TO RETURN YOUR ITEM(S)
Simply return the items back to us at the address below, ensuring that the items are securely packaged, so as not to be damaged in transit.
Before returning your items to us, please check:
- The items for return are unworn, in re saleable condition, complete with all swing tags & packaging
- You have included your original invoice, with your preference for exchange or a refund.
- If you wish to exchange your items, remember to specify for which product, colour & size. We recommend that you send us a quick email to firstname.lastname@example.org so we can put the replacement item aside for you.
We also recommend that you use an insured courier service with signature on delivery. We cannot take responsibility for any products lost or damaged in transit back to us.
RETURNS ADDRESSLes Basics
7 Bryanstone Road
London N8 8TN